report - tell a friend

After all the awful things I'd heard about this airline, I was expecting something truly heinous, so awful that I'd be so happy to get off the plane...New voicemail, Friday January 11th,

"This is United with an important message. Your flight from Boston to LAX leaving on Wednesday, January 9th, has been...Apart from one near-death experience this is the best of the USA's poor selection of major airlines (you know it's bad when the best gets 3 stars). Since...